The Role of Artificial Intelligence in Reducing the Spread of Cybercrimes: Distinguishing the Performance of Members of the Security Services as a Mediator Variable

Abstract

This study aimed to exploration the role of artificial intelligence in reducing the spread of cybercrimes: The performance of members of the security services was characterized by an intermediate variable. To achieve the objectives of the study, a descriptive analytical approach was adopted. The study population represented workers in the cybercrime unit in the Palestinian security services, which numbered (327) employees. Approximately, the size of the study sample was (178) and a random sample was selected Data were also analyzed using statistical software (SPSS). The study reached a number of results, the most prominent of which were: The level of application of artificial intelligence among employees of the Cybercrime Unit of the Palestinian security services was high. The results revealed a high level of reduction in the spread of cybercrime among employees of the Cybercrime Unit of the Palestinian security services. The results also revealed a high level of performance excellence among employees of the Cybercrime Unit of the Palestinian security services. The results also indicated a mediator role for the excellence of performance between artificial intelligence (AI) in its various dimensions (machine learning, deep learning) in the Palestinian security services and the spread of cybercrime. The results also indicated a highly positive relationship between the excellence of performance of Palestinian security personnel and the prevalence of cybercrime in society, as perceived by employees of the Crime Control Unit. The results indicated a highly positive relationship between AI and the prevalence of cybercrime in society, and a moderately positive relationship between AI and the excellence of performance of Palestinian security personnel. The study recommended a set of recommendations, the most important of which were: investing in modern AI technologies to enhance their capabilities to monitor and respond to crimes more effectively; improving coordination between various security units to enhance the effectiveness of efforts to combat cybercrime.