Determinants of E-HRM Continuous Use and its Impact on Sustainable Performance in the Higher Council for Youth and Sport

Abstract

The present study primarily aims to understand the technological, organizational, and environmental determinants influencing the continued use of the electronic Human Resource Management (e-HRM) system at the Higher Council for Youth and Sports, based on the Technology-Organization-Environment (TOE) framework. This framework encompasses technological factors (ease of use, perceived benefits), organizational factors (top management support, IT readiness), and environmental factors (government support, external support). Additionally, the study seeks to identify the role of continued e-HRM system usage in enhancing sustainable performance, measured through its dimensions: financial, environmental, and social sustainability. To achieve these objectives, the study adopts a quantitative correlational approach. Convenience sampling is used to maximize responses from the target population, consisting of 192 supervisory staff across the Council’s branches in the northern governorates. A questionnaire serves as the primary data collection tool, distributed to the entire sample. Out of 134 retrieved responses, three are excluded due to incompleteness, resulting in 131 valid questionnaires for statistical analysis. The results show that participants demonstrate a high level of awareness regarding the importance of using the electronic Human Resource Management (e-HRM) system, as all dimensions of the study record above-average levels. The highest mean appears in the dimension of "perceived usefulness." These findings indicate that the availability of the requirements for the continuity of using this system clearly contributes to supporting and enhancing sustainable performance in its three dimensions (financial, environmental, and social) within the Council. This reflects the system’s impact on efficiently and regularly processing administrative transactions and procedures, as well as raising awareness of the importance of digital transformation in achieving sustainable performance in the workplace. Conversely, the results show that the dimension of "external support" is not statistically significant, indicating that the influence of external donor entities on the continuity of using the system is not substantial in the context of the study. The study recommends continuous improvements to the e-HRM system, including the adoption of advanced AI-driven tools, to align with technological advancements and ensure sustainable performance. It also emphasizes collaboration with external stakeholders to secure technical consultations, solutions, and ongoing system maintenance, thereby enhancing the Council’s sustainability through financial, technical, and knowledge-based resources.